Terms and Policies

Refund Policy

  • There are no refunds for any classes once the session has begun (see Withdrawal Policy below). Students who do not attend one or more sessions of a class are not due a "partial" refund. All sales are final after the start of the first class of the session. No exceptions will be made.

Withdrawal Policy

  • If class is cancelled by ZoomKarateNow then student will receive a FULL refund for the missed class(es).

  • If the student withdraws before the start of the 1st class then they will receive a FULL refund.

  • If a student withdraws after the 1st class then credit will be given (see Credit Policy below).

  • If a student withdraws after 2nd class: No refund or credit will be given.

  • Workshops / Seminars / Tournaments / Belt Exams: No refund or credit will be given at any time.

Credit Policy

  • Per our no refund policy, credit will be given for any refund request up to 30 days from the original date of sale (not the class start date). Credit applies to any service offered by ZoomKarateNow of equal or lesser value. Any additional price difference must be paid prior to the student participating in the class. Credit may not be used to purchase merchandise. Any credit not used within a 6 month period will expire. No exceptions.

  • Credit that is issued for ANY reason is valid for a 6 month period only. No Exceptions. After the 60 day period the credit is no longer valid.

  • Credit given for any program that operates during the school year (September - May) can *not* be applied to any Summer Camp programs including our all-day camps.

Transfer Policy

If you have registered for a class and wish to transfer there is a $10.00 processing fee.  Students are only able to transfer to a different class if there is space available.

Make-Up Policy

ZoomKarateNow does *not* offer pro-rating of tuition at any of our programs.  However, if a class is missed, it can be made up at one of our evening or weekend locations.  The make-up must be completed during the session that the class was missed.  Once the given session has been completed, no more make-ups are permitted for that session.  No Exceptions.

To schedule your make-up a class, email our office directly at coach.v@kaizenkaratemd.com with your request.  Please note, all make-ups *must* be scheduled in advance.

Snow Policy - After School Programs

If 1 class is missed at an after school program due to a snow day then the class will be made up at the end of the session by adding on one extra class.  If 2 classes are missed due to snow then ZoomKarateNow will make-up the missed dates by adding 2 extra classes on to the end of the session.  No more than 2 missed classes will be made up for snow dates in a given session.  If a 3rd class is missed due to snow then this class and any future missed classes (4, 5, etc) in the session must be made up at one of our weekend or evening classes and they will not be made up by adding on additional dates to the session.

Tuition Payment Policies

No Cash OR Checks Accepted.

ALL tuition payments must be made online through our website PRIOR to the start of classes.

Merchandise Exchange Policy

All items include FREE SHIPPING and will be sent directly to your address on file.  In the event you need to return or exchange for a different size there is a 20% restocking fee for the item to be re-shipped for the correct size.  No exchanges or refunds for special edition t-shirts or t-shirt competition apparel.  Once the item is mailed back to PO Box 221, Spencerville, MD 20868 and received then the new item will be shipped out.